Assessment in elearning netiquette guidelines
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Class, let's give this free wiki service a try. I would hate to see you 'give up' on this type of tech tool because I personally use it continually with many teams with which I am involved. It helps so much with collaborative plans and development of a collaborative document such as our class netiquette guidelines.
Please post your best netiquette guidelines below. You may use color and please place your name behind your note. Also if you know html, you can play with the graphic design of the page and make it uniform and attractive during any time of our editing process.
January 2010 Feedback and Additions
class blogs
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Nettiquette was a term that I had never heard until last year. While researching the subject I came across an online book by Virginia Shea. In the book she gives an introduction to netiquette and some netiquette basics. Communication over the Internet is not the same as face to face interactions or even phone conversations. As we communicate with others online there is an anonymity to what we communicate. With none of the traditional forms of immediate feedback available in online communication we find ourselves with the ability to say things that we may not normally say. I know that over the years I have found myself typing emails back to people that may have frustrated me and at the last moment decided to not click the send button. This type of email is defined by Virginia Shea (1994), “Flaming, is what people do when they express a strongly held opinion without holding back any emotion.” (p. 43) It can be therapeutic to just type a flame mail, but on other occasions it is good to let the message to go out. All too often we suppress what we really feel and in my opinion that is not healthy. I think it is accepted to flame every now and again, but on the other hand just make sure you do not start a flame war or make things personal.
Shea, Virginia (1994, May). Netiquette. [Online]. Available:http://www.albion.com/netiquette/book/TOC0963702513.html
Jason Schenzel, Wausau, WI
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I"m on... yea!
When talking netiquette, I believe another consideration when reading a post is to remember that the person writing is probably not trying to offend, so if you read something and you have questions about the intent, ask them. I've found many times students believe they have a comfortable relationship with you as an instructor, but need to be reminded that emails in courses are professional conversations. It is important to proof read, but as the reader it is also important to remember that emails are often times conversations and should be respected as such with less focus on grammar and punctuation. The message is what is important.
Kristal-Madison WI
Nettiquette
The idea of using nettiquette when writing, is something that all writers need to keep in mind when posting or e-mailing anything that others will read. I find that when I send a e-mail to someone, I try to remember the feeling of the individual that I an sending the document to. How will they recieved it? Can it be undersotood in different ways? How will they feel at the conclusion of them reading the materials? I have been accused of taking too much time in sending documents but I would rather take the time then sending information that may be misinterpreted. I think that it is important to use techniques that give the reader the best possible and most positive view of the materials.
Dale L. Johnson, Roseau, MN
I agree with you that we need to think about how others will receive what we write. The flip-side of that is that as a reader, we need to remember that the message we receive might not be exactly what the writer intended.
In a previous class, one of the students seemed to take offense to what another student had posted. When I read the original post and the reaction, I thought that the second student misunderstood the point being made. We need to remember that everyone comes from a different background and perspective and to keep this in mind when reading as well as writing.
Paul Ericksen in Kuwait
Netiquette Idea
Probably when thinking about using correct "netiquette" on line, it's a good idea to think of what your mother told you: Don't be rude; always listen to what the other person has to say; never use those nasty words she couldn't repeat to you; smile; be honest; walk on the other person's trail for a while before speaking; never make the other person feel foolish; if someone drops something, pick it up for them; smile again; remember to take off your shoes before putting your foot in your mouth; don't get your head so puffed up, it gets in the way of your mouth; smile again; don't waste too much of the other person's time talking about yourself; always change your underware (OK, this has nothing to do with online instruction, but it's not a bad suggestion:).
PS: With regard to Wiki's, you might want to look at a site called Wet Paint for some really free wiki creation materials.....IF you want a sample, you can view my disastrous creation at: spicerspot.wetpaint.com
Larry Spicer, St Petersburg, Florida
Be patient with all of us who are learning the ropes of this technology if we were to breach any "nettiquete" rule and give us feedback so we don´t do it again. In regards to posting here, my basic premisse would be "don´t do or say to others what you do not want to see done or said to you", having said that. Let´s brainstorm together, the entreprise of thinking collectively and positively will always be a rewarding endeavor! Maite Kilpatrick, Wichita, Kansas.
Be genuine in your responses. Think more about contributing to the discussion than about trying to fullfill the feedback requirements for the class. Lynette, Madison, Wisconsin
Respect the bandwidth and time of others. Resist the temptation to over-respond. Clear and concise discussion responses make the discussion better for all.
Avoid the use of colored fonts in discussion/email postings (unless directed to do this!) Some colors are difficult to read on line and equally difficult when printed.
Disagree respectfully, but do disagree if appropriate. Try to begin with a positive statement and end with a positive statement. Readers are more likely to "digest" your message using this technique.
Sue in Milwaukee-WI
Share your knowledge and experience with those new to on-line learning. Carolyn Jenkins from Beaufort, South Carolina

Shrimp Boats in Beaufort, South Carolina
Very lovely picture!
(I am trying 10 font in Tahoma!) This is my first time with a WIKI. I see the practical application already in my own work setting for training, project communication, brainstorming, and group assessment technique. People have posted some very insightful comments regarding online etiquette. I also believe that people generally engage online good intent, and with a genuine interest in communicating effectively. Respect and mutual desire to be understood go a long way with good netiquette. A style of writing that is open and inviting is also very helpful. E-communication with shorter sentences, perhaps some graphics to highlight key points, emotion, or priority issues are very usefu tools And, concise writing, also mentioned earlier, is very helpful. Occasionally (whether in the workplace or other public virtual venue) an individual may try to bully or dominate a discussion including more than 2 parties. When this happens in a more public forum, I have found that it is best "not to react". Rather, try to stick to the topic at hand, and perhaps answer with a question, as one person in this WIKI put it, and try to understand intent. Allison Bingham, Roslyn, WA
The best font for online reading is Tahoma either size 10 or 12 which is not always possible to choose on some wikis. Additionally, since many people have brought up the teaching of students, according to the Federal Educational Rights Privacy Act, FERPA, regulations direct student information cannot be contained in an e-mail. For example, I, as the instructor for a course cannot e-mail a learner that he/she scored a 95% but I can tell he/she that they scored well in an e-mail. This is why it is important to have a system like Desire2Learn for leaners to obtain their assessment scores. Lastly, keep in mind that when working for a public institution, like a school, e-mails are part of public record which is open for 7 years. E-mail is treated like a letter you would snail mail to a person. Therefore, do not state something in an e-mail that you do not want to see again in a court of law.
Sue Zittlow - Brussels
I don't think I've seen it posted yet, but I would like to add that we should all be respectful of each others schedules and work times, but we should also make attempts to return corrospondance in a timely fashion.
-Jason Holter- Holmen, WI
Take some risks--sometimes trying things differently is exactly what your students need. When doing this, be as clear as possible in your directions so that students can understand what you are asking them to do since it will be new to them.
Brenda from Cedar Grove
Finally, I am here ... took me awhile to figure out that I needed to open this up in a new window rather than within D2L!! As most everyone has stated, we all need to be very cognizant of our audience and the tone of our conversations. As an online instructor, I have learned that you must be tentative when 'talking' with students including adult students. Things can easily be misconstrued and become contentious between student-student interactions so setting the tone by the instructor or faciliator can help nip that fairly quickly. - Margie from Ohio
Previous Courses
Comments (28)
Phyllis Gendelman said
at 11:12 am on Jan 21, 2009
Choose a font that is easy to read. (PG)
JenH said
at 11:17 am on Jan 21, 2009
My favorite Wiki's are pbwiki, wikispaces, and most of all WETPAINT. Wetpaint takes the wiki one step further and builds a social network feel in it.
Sana said
at 2:29 am on Jan 23, 2009
Accessing this pwiki was fun. I added my netiquette in a different font color (red). SN
kostas tz. said
at 5:25 pm on Jan 23, 2009
My first time participating in wikis...
Fran Lo said
at 3:31 am on Jun 15, 2009
Netiquette: Be respectful, even if you disagree. "Another thing you might consider..." or "My experience has been different. For example..." All you have is your words, not facial expression or intonation. So you need to use your words carefully. When in doubt, draft your post, then wait overnight to look at it with fresh eyes. If you have doubts, that's your gut saying, "Don't do it." Listen to your gut. (From the voice of experience, Fran Lo @ CT)
Jim Schnaedter said
at 6:11 am on Jun 15, 2009
This is my first time on a Wiki. A rule I would like to see is "Be supportive of the discussion - make sure your posts add to a discussion friendly environment - Jim Schnaedter
Glenn Sokolowski said
at 6:58 am on Jun 15, 2009
A good guideline is to check your spelling. People will not take you seriously no matter how brilliant your ideas are if your writing is full of misspelled words.
I will generally compose in MS Word and then proofread for errors. Finally, I copy and paste my thoughts into the message area of a posting. This method may not catch all errors, but it will help minimize the careless ones.
Bridget Skeels said
at 6:58 am on Jun 15, 2009
Only post what you would want your parents to read - don't use language you wouldn't use it in front of your parents or post pictures that you don't want your parents to see
Chelle Barnaby said
at 7:00 am on Jun 15, 2009
Were we supposed to post in comments? Oops...I edited the Wiki!
Jan Ederati said
at 7:58 am on Jun 15, 2009
It is essential that each student is respectful. It is ok to have a difference of opinion when carrying on a discussion, just remember to be considerate of one another.
Mary Hopple said
at 9:59 am on Jun 15, 2009
If you wouldn't say it face to face to an individual, don't post it online. Also, whatever is placed on the Internet stays on the Internet "somewhere".....it may have been a good idea to say today; would you think it a good idea 10 or 20 years down the line when someone finds it.
Margaret said
at 12:53 pm on Jun 15, 2009
Make ourselves look good online. No one can see us so we won't be judged by your age, weight, looks or clothes but maybe by our quality of writing. We will look good online by using correct spelling and grammar and by being pleasant and polite at all times.
ccfalcon_2000@yahoo.com said
at 2:28 pm on Jun 15, 2009
A wonderful post! I teach middle school and they all judge each other and the teaching staff harder than any adult would judge them. Being polite gones along way.
Jennifer Steuck said
at 5:27 pm on Jun 15, 2009
When using any internet tool, remember that others are looking. Do not post pictures of yourself or your friends that you would not want your (or their) employer to see, or use language that would be frowned upon at work. Jennifer - Plover, WI
Christene WIlson-James said
at 2:05 am on Jun 16, 2009
I believe that when we are using tools like the wiki we must exercise tolerance and patience. I find that these are useful skills we also have to teach the children. Some people have difficulty respecting other persons opinion and totally disregard their efforts.
Kevin said
at 2:09 am on Jun 16, 2009
I want to add to what Jennifer said and say that this includes students. Some schools are very sensitive about this and for good reasons.
Fran Lo said
at 3:29 am on Jun 16, 2009
Chelle - I think we're supposed to edit the Wiki.
Fran Lo said
at 3:30 am on Jun 16, 2009
So many posts about being careful about having intentions when writing be misunderstood! Sounds like we've all had our writing misconstrued, or watched it happen with others.
dean wirtanen said
at 10:45 am on Jun 17, 2009
I have had a few students think they are somehow anonymous when posting to a classroom internet dicussion and maybe think they are not accountable for their actions. I agree with a post above that says consider it a public place. I think a few guideline need to be stated.
Jennifer Steuck said
at 7:52 pm on Jun 17, 2009
So, I can add comments, but I still can't quite figure out how to edit...Can anyone offer some advise. With that in mind, here's an appropriate netiquette rule, remember that everyone online and in your online classes have different levels of experience. Be helpful when you are at the advantage, as they may be helpful to you later in another project. Jennifer in Plover
Fran Lo said
at 4:59 am on Jun 18, 2009
Jennifer - I had the same problem the first time I worked on a wiki. When you are in the wiki, look at the top of the page. You'll see two tabs: View and Edit. You're in View. Click on Edit. Then you can go in and make changes. Be sure to click the Save button so that your changes are saved.
Sometimes, somebody else is in the process of editing the wiki, and you'll get a message that it's not available to be edited right now. Just try again a little later. This keeps people from over-writing each others' changes.
Hope this helps,
Fran @ CT
Jim Schnaedter said
at 12:26 pm on Jun 18, 2009
This is my first time in a Wiki. Yes I am old and out of touch with technology, but I can see the application of this in an online course. I would like some help understanding how this can be used in assessment.
Thanks. - Jim Schnaedter
ccfalcon_2000@yahoo.com said
at 1:17 pm on Jun 18, 2009
Hi Jim,
Technology is ever changing, I don't think anyone knows all. I like your assessment question. I guess this could be used as a discussion assessment to see how much students know about a given topic. I would use it as a participation grade in the classroom, after the students would have read or completed an given assignment. Just a thought, Candice
Fran Lo said
at 2:01 pm on Jun 18, 2009
Jim, I think you can also create an assignment where students use the wiki to complete the assignment - creating a wiki about a particular topic as they learn about it, for example. The wiki itself can be assessed (I'd use a rubric). To get an idea about how individuals contributed to the wiki, you could ask the students to assess each other's participation, or you could look through the history to see who has been doing what. Heck of a lot more interesting than a test (though a lot more work to grade). Fran @ CT
Ruth Chvojicek said
at 10:04 am on Jun 19, 2009
This is my first experience with wiki' but, when working cooperatively on a document at times it would be helpful to date your work. Without any live experience until now this seems that it is similar to co-authoring a document that is passed between authors (I know - it's the "old" way). When co-authoring a large document with multiple renditions it is easy to lose track of what is the latest. Ruth from WI
ccfalcon_2000@yahoo.com said
at 12:37 pm on Jun 19, 2009
Great idea Ruth, I have been lost from the beginning of who is saying and doing what. Not quite sure of what I need to do to get credit for this assignment. Candice@Clarksville,tn
Margie White said
at 4:53 pm on Jan 12, 2010
Always remember your audience ... making sure that your tone is tentative at best helps keep the conversation from becoming negative. Take the time to really think through your responses or posts pays off in the long run. Margie from Ohio
Brenda Vogds said
at 7:40 am on Jan 14, 2010
It is difficult to sort what comments are from this class and what are from a different group of students. That being said, I appreciate pbworks because it is ad-free. I have used WetPaint in the past but without paying for it, it is cluttered with ads. On the flip side, it is nice to have the social network part of WetPaint.
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